Privacy Policy

Last Updated: February 27, 2026

This Privacy Policy explains how DDD Ventures LLC doing business as DDD Junk Removal (“DDD Junk Removal,” “we,” “us,” “our”) collects, uses, and shares information when you visit 3djunk.com (the “Site”) or contact or use our services (the “Services”).

1) Contact

Questions about privacy can be sent to:
Email: [email protected]
Phone: 916-909-1518

2) Information We Collect

We may collect the following:

Information you provide

Name, email, phone number, and address

Details you submit for an estimate, quote, or booking (items to be removed, photos, notes, preferred dates)

Payment-related information (processed by our payment providers, not stored as full card numbers by us)

Messages you send us by form, chat, email, phone, or text

Information collected automatically

Device and browser details

IP address and general location derived from IP (approximate)

Site usage data, such as pages visited and time on site

Cookies and similar technologies

Photos and job site information
If you send photos or videos for estimates or we take photos for documentation, those may include items on your property.

3) How We Use Information

We use information to:

Provide estimates, schedule and perform junk removal services, and communicate about your job

Send confirmations, reminders, and service updates

Process payments and provide receipts

Provide customer support and respond to requests

Improve our Site, operations, and service quality

Market our Services only where allowed and when required consent exists

Prevent fraud, misuse, and security issues

Comply with legal obligations and enforce our policies

4) Text Messaging and A2P Compliance

If you provide your phone number, we may send texts related to quotes, scheduling, arrival updates, receipts, and customer support. We may also send promotional texts only if you opted in for marketing messages.

Messaging consent and transparency are core expectations for business messaging.

SMS disclosures

Message frequency varies

Message and data rates may apply

You can opt out at any time by replying STOP

For help, reply HELP or contact [email protected]

Consent is not a condition of purchase

Required mobile data sharing statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing with subcontractors that provide support services (such as customer service, hosting, and messaging delivery) is permitted.

All other categories of sharing exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties, except aggregators and providers of the text message services.

5) How We Share Information

We may share information:

With service providers who help us operate the Site and Services (hosting, analytics, payments, scheduling tools, customer support, and messaging delivery)

To comply with law, regulation, legal process, or enforceable governmental request

To protect the rights, safety, and security of customers, the public, and our business

In connection with a business transaction such as a merger, acquisition, or asset sale

We do not sell your personal information for money.

6) Cookies and Analytics

We may use cookies and similar technologies to:

Run the Site and remember preferences

Measure performance and understand traffic

Support marketing where enabled

You can control cookies through your browser settings. Some site features may not function properly if cookies are disabled.

7) Data Retention

We retain personal information as long as reasonably necessary for business, legal, and operational purposes, including maintaining records of messaging consent and opt out requests.

8) Security

We use reasonable safeguards designed to protect your information. No method of transmission or storage is guaranteed to be fully secure.

9) Your Privacy Choices

You can:

Opt out of marketing emails using the unsubscribe link

Opt out of texts by replying STOP

Request access, correction, or deletion of certain information by contacting us

California notice (if applicable): California residents may have additional rights to know, delete, or correct certain personal information, and to limit use of sensitive personal information. Submit requests using the contact details above.

10) Changes

We may update this Privacy Policy from time to time. The “Last Updated” date shows the latest revision.